Terms of Service

Last updated: April 13, 2026

These Terms of Service (“Agreement”) govern your access to and use of Relay and any related websites, mobile applications, and services offered by Noticestry (“we,” “us,” or “our”). By accessing or using the Services in any way, you agree to be bound by this Agreement. If you do not agree, do not access or use the Services. This Agreement should be read together with our Privacy Policy.

If you are accessing or using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to this Agreement, and “you” refers to both you individually and that entity.

We may update this Agreement at any time. Material changes will be posted at relay.noticestry.dev/terms and, where required, communicated to you directly. Continued use of the Services after changes are posted constitutes acceptance of those changes. If a change materially and adversely affects your rights and you have prepaid for a fixed term, you may notify us within 30 days that you do not agree and continue under the prior terms until the end of your prepaid term.

1. Definitions

“Authorization Form” means a document issued by Noticestry and agreed to by you that specifies the Services, fees, number of Seats, the Term, and any other specific details.

“Authorized Users” means individuals who access the Services directly via sign-up or who are authorized by you and have been provided login credentials. Authorized Users may include your employees, consultants, contractors, and agents, but may not include employees or agents of any Noticestry competitor.

“Customer Content” means all information, data, text, images, videos, audio, documents, and other content provided to Noticestry by you or on your behalf in connection with your use of the Services.

“Seat” means a single user subscription associated with one login, assigned to one Authorized User.

“Services” means the Relay platform and any related products or services provided to you by Noticestry under the plan you have purchased, excluding Third-Party Services.

“Taxes” means all applicable taxes, assessments, charges, fees, and levies imposed by any governmental authority, including sales, use, value-added, goods and services, and excise taxes.

“Third-Party Services” means products, services, applications, or websites made available by third parties through or alongside the Services.

2. The Services

2.1 License Grant

During the Term, subject to the terms of this Agreement and solely for your internal business purposes, Noticestry grants you and your Authorized Users a limited, non-exclusive, non-transferable right to access and use the Services for the number of Seats purchased.

2.2 Updates and Changes

Noticestry may update the Services from time to time, which may change their appearance or functionality (including adding, modifying, or removing features). All updates, bug fixes, and patches are provided at Noticestry’s cost. The Services may depend on the availability of third-party integrations; if a third-party ceases to make their services available on reasonable terms, Noticestry may discontinue that integration without owing you a refund or credit.

2.3 Acceptable Use

You agree to:

  • Be responsible for your and your Authorized Users’ compliance with this Agreement;
  • Be solely responsible for the accuracy, quality, integrity, and legality of Customer Content;
  • Keep your login credentials confidential and not permit any third party to access the Services using your account;
  • Be solely responsible for all activity conducted through your account;
  • Promptly notify us of any suspected security breach or unauthorized access;
  • Use the Services only in accordance with applicable laws and regulations;
  • Comply with the applicable terms of any Third-Party Services you access in connection with Relay.

You must not:

  • Make the Services available to anyone other than your Authorized Users;
  • Allow more than one individual to use a single Seat;
  • Sell, trade, or transfer Seats to another party;
  • Use the Services to store or transmit content that is infringing, defamatory, threatening, harmful, or otherwise unlawful, or to send spam or unsolicited messages;
  • Upload any data or files containing viruses, malware, Trojan horses, or other harmful components;
  • Attempt to reverse engineer, decompile, disassemble, copy, or interfere with the integrity or performance of the Services;
  • Access the Services to build a competing product or copy any ideas, features, or functionality;
  • Attempt to gain unauthorized access to the Services or related systems;
  • Authorize or encourage any third party to do any of the above.

2.4 Third-Party Services

The Services may enable you to access or interact with Third-Party Services. Any use of Third-Party Services is governed solely by those services’ own terms and conditions. Any contract or transaction entered into with a third party is between you and that third party alone — Noticestry is not a party and has no liability in relation to such Third-Party Services or transactions.

2.5 Fair Use

Noticestry may suspend your access to the Services if your usage degrades performance for other customers or constitutes an abuse of the Services.

2.6 Non-Exclusivity

The rights granted to you under this Agreement are non-exclusive. Nothing in this Agreement restricts Noticestry from providing the Services to any other party.

2.7 Beta Services

From time to time, Noticestry may offer early access to pre-release features (“Beta Services”) for evaluation purposes. By participating in beta testing, you agree that:

  • Beta Services are provided for evaluation only and not for production use;
  • You will provide feedback as reasonably requested, and you assign to Noticestry all right, title, and interest in that feedback;
  • Noticestry may modify or terminate Beta Services at any time without liability;
  • Beta Services may contain bugs, be substantially changed before general release, or never be released at all;
  • Beta Services are provided “as is” with no warranties of any kind, and Noticestry has no liability for any damages arising from their use.

3. Intellectual Property

3.1 Noticestry’s IP

As between you and Noticestry, Noticestry retains all right, title, and interest in and to the Services and all related intellectual property. Nothing in this Agreement grants you any ownership rights in the Services. Any feedback, suggestions, or ideas you provide about the Services (“Feedback”) is provided on a non-confidential basis, and you grant Noticestry a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use and exploit that Feedback for any purpose.

3.2 Your Customer Content

You grant Noticestry a limited, worldwide, non-exclusive license to access, use, reproduce, store, and process your Customer Content solely to provide and improve the Services. When used for service improvement, Customer Content is used only in anonymized, aggregated form. You retain all ownership rights in your Customer Content.

3.3 Responsibility for Content

You are solely responsible for all Customer Content you or your Authorized Users upload, publish, or otherwise make available through the Services. Noticestry acts as a passive conduit for the distribution of Customer Content and will not review, share, or distribute it except as described in this Agreement, our Privacy Policy, or as required by law. Noticestry reserves the right to remove Customer Content that it reasonably believes violates this Agreement.

4. Fees and Payment

4.1 Authorization Form Purchases

If Services are purchased via an Authorization Form, you agree to pay all fees as set out in that form. Unless otherwise stated, invoices are due within 30 days of the invoice date. Disputed amounts do not affect payment of undisputed amounts.

4.2 Online Purchases

For Services purchased online, you must provide a valid credit card or other accepted payment method. By providing payment details, you authorize Noticestry to share that information with payment processors as necessary to complete your purchase. You are responsible for any foreign exchange fees or currency differences. If your payment method expires and you do not update it or cancel your account, you authorize Noticestry to continue billing the expired method and remain responsible for any uncollected amounts.

4.3 Free Trials

Free trials are available to first-time subscribers only. We may require a valid payment method to start a trial. If you do not cancel before the trial ends, your subscription will automatically begin and you will be charged. Customers are entitled to one free trial each. Attempting to initiate more than one trial will result in an immediate waiver of the trial and charges may apply.

4.4 Subscriptions and Auto-Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annual, as selected). Subscription fees are billed in advance and are non-refundable for the period already purchased. You may cancel or downgrade at any time; the change will take effect at the end of the current billing period, with no credits or refunds for the remaining prepaid term. One-time purchases (such as white-label options) are non-refundable.

4.5 Late Payments

Overdue amounts will accrue interest at 12% per year (or the maximum rate permitted by law, whichever is lower), from the due date until paid. Noticestry may suspend your access to the Services after 10 business days’ written notice if outstanding amounts remain unpaid.

4.6 Taxes

You are responsible for all applicable Taxes on your purchases. If Noticestry is required to collect Taxes, they will be added to your invoice. Payments must be made free of any deduction or withholding; if withholding is required by law, the payment amount must be increased so that Noticestry receives the full invoiced amount.

5. AI Services

5.1 Definitions

“AI Tools” means components of the Services that use artificial intelligence or machine learning to generate Output from Input.

“Input” means any instructions, text, data, or content you submit to the AI Tools. Input is treated as Customer Content.

“Output” means the content generated by the AI Tools in response to your Input, including text, images, summaries, or other materials.

5.2 Ownership of Input and Output

You retain ownership of your Input and, to the extent permitted by law, the Output generated from it. Noticestry assigns to you any right, title, and interest it may have in Output generated through your use of the AI Tools. Where AI Tools are powered by third-party providers, additional ownership restrictions may apply; Noticestry will notify you of any such terms, and you will be bound by them.

You acknowledge that you are solely responsible for obtaining all necessary rights to submit your Inputs. Noticestry grants Noticestry a license to use Input and Output to provide and improve the Services (including in anonymized, aggregated form). Where third-party AI providers are used, their flow-down terms will also apply.

5.3 Known Limitations

AI-generated Output may be inaccurate, incomplete, biased, or otherwise unsuitable for your purposes. Outputs may not be unique — similar or identical Outputs may be generated for other users. You are solely responsible for reviewing, validating, and editing any Output before use, publication, or reliance.

5.4 Restrictions

You may not use the AI Tools to:

  • Infringe upon any third-party rights, including intellectual property, privacy, or publicity rights;
  • Develop AI systems or models that compete with the Services;
  • Represent Output as an original human-created work or as created or approved by Noticestry — where required by law, you must label Output as AI-generated;
  • Violate any applicable laws or regulations.

6. Term and Termination

6.1 Term

For online subscriptions, this Agreement begins when you first access the Services and continues until your subscription ends or your account is cancelled. For Authorization Form purchases, the term begins on the date you sign the Authorization Form and continues until the subscription ends or your account is cancelled.

6.2 Termination by Noticestry

If you violate this Agreement, abuse the Services, or otherwise create legal risk for Noticestry, we may terminate or suspend your access at our sole discretion. We will use commercially reasonable efforts to notify you by email or at your next login attempt.

6.3 Termination by You

You may cancel or disable your Services at any time through your account settings.

6.4 Effect of Termination

Upon termination, you must immediately cease all use of the Services, you will lose access to your account and any associated data, and all outstanding amounts owed to Noticestry become immediately due and payable.

6.5 Survival

Provisions that by their nature should survive termination (including intellectual property rights, indemnification, limitation of liability, and payment obligations) will continue in effect after this Agreement ends.

7. Indemnification

You agree to defend, indemnify, and hold harmless Noticestry and its affiliates, directors, officers, employees, and agents from and against any claims, losses, damages, penalties, liability, and costs (including reasonable attorneys’ fees) arising out of or related to:

  • A claim that your Customer Content, Input, Output, or use of the Services infringes or violates the intellectual property rights, privacy rights, or other rights of any third party, or violates applicable law;
  • Your breach of Sections 2.3, 2.4, or 5.4 of this Agreement;
  • Your use of any Third-Party Services.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NOTICESTRY’S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT — WHETHER BY STATUTE, CONTRACT, TORT, OR ANY OTHER THEORY — SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID FOR THE SERVICES IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) USD $500. NOTICESTRY OFFERS NO WARRANTY OR REMEDY FOR INTERRUPTIONS TO OR CESSATION OF ACCESS TO THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTICESTRY AND ITS DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES — INCLUDING LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES — ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF SUCH DAMAGES WERE FORESEEABLE OR NOTICESTRY WAS ADVISED OF THEIR POSSIBILITY. NOTICESTRY IS NOT RESPONSIBLE FOR DAMAGES RESULTING FROM UNAUTHORIZED ACCESS, HACKING, OR TAMPERING WITH THE SERVICES OR YOUR ACCOUNT.

The parties acknowledge that these limitations reflect a reasonable allocation of risk given the fees charged, and that Noticestry would not have entered into this Agreement without them. Nothing in this Agreement limits liability for death or personal injury caused by negligence, willful misconduct, or any other liability that cannot be excluded under applicable law.

9. API Access

If you access or use Noticestry’s API services, the following additional terms apply alongside the main Agreement. Where any conflict exists, this Agreement governs.

9.1 License

During the Term, Noticestry grants you a limited, non-exclusive, non-transferable license to access and use the API solely for your internal business purposes, for the number of API licenses set out in your Authorization Form.

9.2 Data Exchange

Use of the API involves the exchange of data between the Services and third-party or internal systems. You consent to this exchange and represent that it complies with the terms of any relevant Third-Party Services and applicable law.

10. General

10.1 Assignment

You may not assign or transfer any of your rights or obligations under this Agreement without Noticestry’s prior written consent (not to be unreasonably withheld). Any attempted assignment without consent is void. Noticestry may freely assign its rights and obligations under this Agreement, and may substitute itself with a successor entity upon notice to you.

10.2 Export Compliance

You may not use or access the Services in any jurisdiction where doing so is prohibited by applicable law. You represent that you are not listed on any government prohibited-persons list and that you will not permit Authorized Users to access the Services in violation of applicable export controls or sanctions.

10.3 Severability

If any provision of this Agreement is found to be illegal, invalid, or unenforceable in any jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

10.4 Notices

We may provide notices by posting a banner in the Services, emailing the address associated with your account, or through in-app notifications. You are responsible for keeping your contact information current. Legal notices to Noticestry should be sent to: [email protected].

10.5 Waivers

No waiver of any provision of this Agreement is binding unless in writing. No failure to exercise a right or remedy constitutes a waiver of that right or remedy, and no waiver of one breach constitutes a waiver of subsequent breaches.

10.6 Relationship of the Parties

This Agreement does not create any agency, partnership, joint venture, or employment relationship between the parties. Neither party has authority to bind the other.

10.7 Force Majeure

Except for payment obligations, neither party will be liable for failure to perform due to causes beyond their reasonable control, including natural disasters, fire, flooding, power failures, internet outages, denial-of-service attacks, acts of government, strikes, or acts of war or terrorism.

10.8 Governing Law and Disputes

This Agreement is governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Denver, Colorado. The prevailing party in any such action will be entitled to recover its reasonable attorneys’ fees and costs.

10.9 Entire Agreement

This Agreement, together with any applicable Authorization Forms, service-specific terms, and our Privacy Policy, constitutes the entire agreement between the parties regarding your use of the Services. It supersedes all prior or contemporaneous agreements, representations, and understandings. In the event of any conflict between this Agreement and an Authorization Form, the Authorization Form prevails. Any terms in a purchase order or other document you generate are null and void.